INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are icreatcase Shield X and Shield Y cases protective?

Yes! The Shield X and Shield Y cases are designed with a dual-layer structure, providing the
best protection for your device. Engineered to absorb impact, these cases ensure that your
phone remains safe from drops and everyday wear and tear while maintaining a sleek and stylish appearance

Do phone cases cause overheating?

Phone cases themselves don’t inherently cause overheating. However, they can trap some
heat when your phone is in use. To minimize the risk of overheating, it’s advisable to avoid
having too many applications running simultaneously, limit exposure to direct sunlight,
and keep your device in a cool environment.

What materials are icreatcase cases made of?

Our cases are crafted from a variety of materials, primarily featuring durable TPU (ther
moplastic polyurethane) and PC (polycarbonate). This combination ensures that each case offers excellent protection while maintaining a sleek design

Which cases can I customize?

At icreatcase, all of our cases can be customized to reflect your unique style! To see the full
range of options available, please check the list here. If you don’t see your device listed, don’t
worry—we may offer customization for your device in the future! Stay updated by signing
up for our newsletter and following us on social media

Do you have a user guide for installation?

Yes! To install our phone cases, begin by aligning the camera corner of your device with
the case, then gently press it in. Most of our cases are made from flexible materials, making
installation a breeze. For setup instructions please check here

Are icreatcase cases heavy?

The weight of our phone cases varies based on the type and materials used. For example,
our Shield series cases weigh around 50g, making them lightweight and easy to carry while still providing excellent protection.

How do I clean my icreatcase phone cases?

To clean your phone cases, simply use water and a soft cloth. Avoid harsh chemicals and
alcohol-based cleaners to ensure the longevity of all your cases

CONTACT US